General Manager

_*JOB OVERVIEW:*_ This hotel is starting RENOVATIONS to become a DoubleTree by Hilton in early 2024.
Manage the operations of the current hotel to maximize profitability, ensure superior service and product quality, and drive brand and value.
_*DUTIES AND RESPONSIBILITIES:*_ * Manage day-to-day operations and assignments of the hotel.
Plan and organize work, communicate goals, and schedule/assign work.
Comply with and advise staff of formal policies and procedures, identify options and resolve issues.
* Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies.
Alert VP of Operations of potentially serious issues.
* Meet or exceed Gross Operating Profit (GOP) and flow through goals.
Maximize room revenues and achieve set Occupancy Goals * Develop and monitor the performance of financial and operational plans/budgets and sales and marketing plans for the hotel which support the overall objectives of the corporation.
Control labor and expenses in all areas of operations.
Generate well written commentary and correct departmental control issues.
* Achieve and maintain Service Score goals.
Oversee the guest service function to ensure guest complaints are resolved appropriately and that appropriate service recovery gestures are made in order to ensure complete guest satisfaction.
* Achieve satisfactory results from VP and ownership site visits.
* Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel.
Achieve productivity and quality goals.
* Ensure the development and implementation of programs and events that foster a positive work environment, e.
g.
, New Employee Orientation, employee recognition programs, harassment-free workplace training, etc.
* Establish performance goals for employees and provide regular feedback.
Develop a succession plan to ensure adequate future bench strength.
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
* Ensure a safe and secure environment for guests, employees, and hotel assets.
Achieve established Workers Compensation and safety compliance goals.
Comply with all standards and inspection requirements.
* Promote teamwork and quality service through daily communication and coordination with all departments, regional contacts, and corporate office.
Job Type: Full-time Pay: $90,000.
00 - $100,000.
00 per year Benefits: * Employee discount * Health insurance * Paid time off Experience level: * 2 years Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Weekends as needed Experience: * Hotel General Manager: 2 years (Required) Work Location: In person