Medical Office Assistant I (Full-time/Temporary), (A242062-2), 204, Employee Wellness

JOB Full-time/Temporary Position Without BenefitsPrepares testing room with proper equipment, performs blood draws, and conducts standard patient testing.
Provides customer service in person and over the phone, maintains clinic supply inventory.
Provides front and back office support services for the Employee Health Wellness clinic.
EXAMPLE OF DUTIES ESSENTIAL DUTIES AND RESPONSLIBITIESThe intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job.
Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Fulfills administrative duties, including registering patients, answering phone calls, processing and communicating test results, maintaining specimen collection log, organizing and filing results, and maintaining inventory for office and lab.
Performs blood draws, orders tests, and ensures information is entered accurately.
Disinfects and sanitizes clinic rooms, including all equipment and furniture.
Provides medical and patient front and back office assistance and support (takes vital signs, does charting, lab work/phlebotomy).
Organizes and maintains record keeping and data collection systems, including: patient registration cards for office files, clinic data and forms, transfer address changes, and handle medical referrals.
Assists in patient care activities during each appointment, including: weighing and measuring patients, assisting in exam room, preparing charge and request slips, performing lab procedures, and performing urinalysis.
Assists in clean-up activities in the clinic; return supplies, washes equipment, and transports laboratory specimens and supplies.
Assists in ordering and restocking clinic supplies.
Reports pertinent patient observations to nurse.
Contributes to program planning and evaluation.
Reviews patient registration cards and charts regularly.
Participates in patient care conferences.
Requests and returns charts to medical records.
Performs errands requested by clinic personnel.
Promotes health programs within the division.
Provides phlebotomy services for City employees.
Counsels employees on health screenings.
Assists physicians during clinic hours.
Administers immunizations.
Assisting with tracking of the new employee incentive programs.
Assists in maintaining good communication between staff, visitors, and other business contacts.
Must follow all rules of telephone courtesy in all telephone communications.
Will be required to drive a City vehicle for City business use.
Performs other duties as assigned.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIESKnowledge of: Knowledge of front and back office clinic support in primary care (registration, medical assistance, vital signs, lab work, and phlebotomy).
Knowledge of good customer service practices, public relations, and educational background in the medical office field (patient care, medical assistance, patient follow-up, etc.
).
Knowledge of basic math and money handling.
Knowledge of infection control guidelines and PPE use.
Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400.
Knowledge of English grammar, spelling, and punctuation.
Skills and Abilities: Skill in data management.
Skill in conflict resolution and problem solving.
Skill in organization and time management.
Skill in performing a variety of duties, often changing from one task to another of a different nature.
Ability to perform blood draws.
Ability to communicate effectively, both orally and in writing, in English and Spanish.
Ability to establish and maintain effective working relationships.
Ability to meet schedules and deadlines of the work.
Ability to maintain the confidentiality of information and professional boundaries.
Ability to maintain a valid Texas Driver License and a good driving record.
Ability to project a positive and professional image of the City of Laredo.
Ability to comply with all City of Laredo policies and procedures.
Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position.
WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDSPhysical Effort Requirements Position will have the following exposuresOffice or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Work Environment Locations Position will require the employee to work in the following types of work environments NeverStreet environment (near moving traffic)Construction siteSeldomOutdoor environmentSometimesVehiclesWarehouse environmentFrequentlyConstruction siteOftenOffice or similar indoor environmentExposures Position will require the employee to be exposed to the following environmental elements SeldomExtreme cold (below 32 degrees)Moving mechanical partsLoud noises (85+ decibels such as heavy trucks, jack hammers, construction)SometimesIndividuals who are hostile or irateIndividuals with known violent backgroundsExtreme heat (above 100 degrees)Fumes or airborne particlesToxic or caustic chemicals or substances OftenCommunicable diseasesTravel Position will require the employee to travel NeverRegional travelNational travelInternational travelSometimesLocal travel SUPPLEMENTAL INFORMATION Required Licenses or Certifications: Medical Office Assistant or Medical Assistant Certification - Copy of certification must be attached to applicationValid Licenses or CertificationsValid Texas Driver License.
If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.
Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.
Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.
A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable.
City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer.
We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity.
All applicants who share this goal are encouraged to apply.
Must be able to function in a principle-based organization that has a culture built on character and core values.